FAQ

Frequently Asked Questions

Get answers to common questions about appointments, facilities, and services at Neotia Bhagirathi Woman & Child Care Centre – New Town.

What is Urgent Care?

Urgent Care provides quick treatment for non-life-threatening health issues such as fever, minor injuries, infections, vomiting, stomach discomfort, or dehydration. It is meant for conditions needing immediate attention but not requiring emergency room care.
Call Us: 033 6640 5012 / 5018 | +91 91477 28114

When should I call an Ambulance?

You should call an ambulance during emergencies such as unconsciousness, severe bleeding, chest pain, breathing difficulty, seizures, stroke symptoms, major accidents, or any situation requiring immediate medical support and rapid transport to a hospital.

What are the hospital’s visiting hours?

Visiting hours are from 4:00 PM to 7:00 PM for general wards and 5:00 PM to 6:00 PM for intensive care. We request all visitors to follow safety protocols.

How can I book an appointment?

You can book online through our Book an Appointment page or call us at 033 6640 5012 / 9147728114.

Do you provide emergency paediatric services?

Yes. Our hospital offers 24×7 paediatric emergency care supported by advanced NICU and paediatric intensive care facilities, ensuring immediate medical attention.

Where is the hospital located?

We are located at Premises No. 27-0327, Plot No. DG-20/17 & DG-20/21, Street No. 327, Action Area 1D, Kolkata – 700156, West Bengal.

What insurance and payment options are available?

We accept all major health insurance plans, cashless facilities, and digital payments including UPI, cards, and net banking. Please contact our billing desk for empanelled insurance providers.

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Frequently Asked Questions